Privacy Policy

Privacy Policy

Last Updated: 08-04-2025

Welcome to EarlyBird AI! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app and services.

Earlybird AI (“Earlybird AI” or “we” or “our” or “us”) acts under Singapore’s Personal Data Protection Act 2012 (the “PDPA”). We recognize the importance of the personal data you have provided to us and believe that it is our responsibility to properly manage, protect and process your personal data. Please read this policy to understand what personal data is collected or processed by us, and for what purposes it is used.

Personal data is defined in the Personal Data Protection Act as “data, whether true or not, about an individual who can be identified a) from that data; or b) from that data and other information to which the organisation has or is likely to have access”.

  1. Information We Collect

We collect the following types of information to improve your experience:

A. Information You Provide

Account Information: Name, email address when you sign up.

Financial Data: Receipts, invoices, transaction details, and business-related financial data you upload.

Support Requests: Any information you provide when contacting our support team.

B. Information Collected Automatically

Usage Data: Actions you take within the app, such as logins, receipt uploads, and interactions with AI features.

Device Information: Your device type, operating system, and app version to improve compatibility.

Cookies & Tracking Technologies: We use cookies to enhance your experience and track usage patterns.

C. Third-Party Data Sources

If you link third-party services (e.g., accounting software, bank feeds), we may receive relevant financial and transactional data to provide better AI-driven insights.

  1. How We Use Your Information

Where we collect Personal data, we will only process it:

To perform a contract with you, or

Where we have a legitimate interest to protect the Personal Data which is not overridden by your rights, or

In accordance with a legal obligation, or

Where we have your consent.

To provide and improve EarlyBird AI’s financial automation features.

To personalize AI-driven insights for better financial management.

To process transactions, invoices, and receipt classifications.

To communicate important updates, security alerts, and customer support.

To comply with legal obligations and prevent fraud.

  1. Data Sharing & Third-Party Services

Earlybird AI will not collect, use or disclose your Personal Data without your knowledge and consent. However, we may share your information with:

Service Providers: Trusted third parties that help us operate the app.

Legal Authorities: If required by law, such as for fraud prevention or compliance.

Third-Party Integrations: If you connect accounting software, payment gateways, or financial institutions.

Actual or potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business.

  1. Data Security & Retention

We take security seriously and implement the following measures:

Encryption: Data is encrypted in transit.

Access Controls: Restricted access to authorized personnel only.

Regular Audits: We continuously monitor and improve our security.

We retain your data only as long as necessary for legal, financial, and operational needs. You can request deletion of your data anytime.

  1. Your Rights & Choices

You have control over your data:

Access & Correction: Review and update your information in the app settings.

Data Deletion: Request a copy of your personal data, or ask us to restrict processing your personal data or delete it.

Opt-Out: Manage communication preferences for emails and notifications.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@earlybirdapp.co